Who we are
Happy Ireland Productions (collectively Happy Ireland, Happy Video and Happy Ireland Productions) is your trusted provider of media transfer solutions to preserve and deliver collections of recorded, captured memories for families, communities and organisations.
Introductions
This privacy policy provides you- the visitor, potential customer or current customer- the details of how we collect and process your personal data through your use of our website- Happyvideo.co.uk which includes any information you may provide when you purchase a product or service, set up an account and sign up for our newsletter.
By providing us with your data, you disclose to us that you are over the age of 13 years.
Happy Ireland Productions is the parent / main identity of Happy Video. Happy Ireland Productions is the data controller and responsible for your personal data (For the purpose of this privacy policy- Happy Ireland Productions is referred in first person; “we”, “us” or “our”)
Contact Details
Our contact details are as follows:
Legal name identity- Happy Ireland Productions
Email Address: enquiries@happyireland.com
Postal Address: 439 Lisburn Road, Belfast, Co.Antrim, BT9 7EY
What Data We Collect From You
Personal data is data that provides any information that may be able to identify an individual.
We may process certain types of personal data about you which are listed below:
- Identity Data: which may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
- Contact Data: which may include your billing address, delivery address, email address and telephone / mobile numbers.
- Financial Data: which may include your bank account and payment card details
- Transactional Data: which may include details about payments between us and other additional details of purchase made by you
- Technical Data: which may include your login data, internet protocol (IP) addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access the Happyvideo.co.uk site
- Profile Data: which may include purchases or orders, your feedback and review responses
- Usage Data: which may include information on how you use our website, products and services
- Communications Data: which may include your preferences in receiving communications from us and our third parties and your communication preferences
This also includes data and information in the form of the content / media you decide to send to us such as but not limited to home videos, cinema film and other content that you send to Happy Video and/or upload to the Happy Video Site (“Your Library??”)
We may employ third-party companies and individuals due to the following reasons:
- To gather reviews and feedback
- To deliver your order back to you
- To store and deliver your digital files
- To perform related services
- To assist us in analysing how our service is used
We want to inform you that these third parties have access to your personal data. This for the purpose to perform tasks and responsibilities assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
How We Collect Your Data
We collect data about you through a variety of different methods including:
Direct interactions:
You may provide data by interacting on our site (or otherwise) such as registering an account or by communicating with us by post, phone, email, social networks or otherwise, including when you:
- order our products or services through the use of our site or our retail partners;
- request resources or marketing be sent to you;
- give us feedback.
Automated technological collection:
As you visit and use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.
How We May Use And Process Your Personal Data
We responsibly limit the use and disclosure of your personal information and only when legally permitted. We may use your personal information for the following purposes:
- To register you as a new customer through setting an account with us for the purpose of performing a contract with you
- To be able to provide and process the products or services or benefits you contracted, or information about them,
- To be able to develop and improve our products and services,
- To be able to improve the content of our site and the services we provide, and their usefulness to you,
- To be able to deliver Happy Video / Happy Ireland Productions marketing communications and promotional materials that may be of interest to you
- To be able to manage our relationship with you such as but not limited to notify you of changes in our privacy policy, and our terms and conditions and asking for your feedback and,
- To be able to protect the security or integrity of our databases or website, to take precautions against liability, and to detect and resolve violations of our Terms & Condition or other misuse of the Happy Video Site.
Currently, the list of third parties we work with and may share relevant data which includes but may not be limited to:
- Stripe. For taking and managing payments
- Xero. For managing accounts and orders
- International Courier Service. For delivery and return of media
- Retail Partner Network. For drop-off and collection of media
Your Library?? remains your property. Happy Video will only use Your Library?? to fulfil your orders and otherwise as directed by you.
Marketing and Promotional Communications
We do not use your data for Marketing or Promotional Purposes with the exemption that you decide to provide the applicable personal data such as your email address to subscribe for our newsletter. When registering you consent to receiving Happy Video and Happy Ireland Production marketing and promotional material and enlist in our mailing list.
At any time, you have the right to unsubscribe for our newsletter or change the method on how we may deliver our promotional and marketing communications to you.
Change of Purpose
We will only use your personal data for the purposes for which we collected it and as described by this Privacy Policy, in the exemption that we consider that we need to use it for another reason and that reason is compatible with the original purpose.
In the scenario that we may need to use your personal data for a purpose unrelated to the original purpose for which we collected the data, we will notify you and explain the legal ground of the appropriate processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Disclosures of your Personal Data
Happy Ireland Productions does not sell, trade or share your personal information with any unaffiliated third parties for their marketing, promotional or any other purposes. We may share your personal information with our appropriate affiliates for the purposes as described by this Privacy Policy.
If you decide to order products and services from one of Happy Ireland Productions’ retail partners network in connection with the purpose of fulfilling a contract you requested, to redeem an offer, provide an inquiry or for any other appropriate purpose, we may share the information you provide at that time with our retail partner.
In such cases, the retail partner’s use of your information will be regulated by their own respective privacy policy. We may also share your personal information with third parties who provide support services to us such as helping us fulfil customer orders, process card orders and any other circumstance and scenario that are deemed appropriate and on fair legal grounds. If so, these parties are authorised to use the personal information solely in conjunction with the specific service they provide to or on behalf of Happy Ireland Productions.
In the unlikely event, we may also be required to share or transfer your personal information and data or Your Library?? for example, to respond to a judicial process, to comply with governmental rules and regulations, to protect the security or integrity of our databases or website, to take precautions against liability, in the event of a business reorganisation or, to the extent required by law, to provide information to law enforcement bodies.
Privacy of My Media
We are committed to keeping your media private and secure. We will never make your media and its video content publicly accessible, except as directed by you or as otherwise noted in this privacy policy. Please be aware that, in order to provide quality products and services, the Happy Ireland Productions’ employees who work to transfer your media, complete your contract or provide you with customer support may see your media content in the course of performing their assigned roles and responsibilities.
Happy Video is designed so that you may control who can view Your Library??. Sharing your video content electronically through Happy Video is one of the key benefits we offer.
Please note that if you choose to post a link to your Happy Video- My Library??? Video content on your own or others’ Web sites, or if you share your video content with your friends or family members and they post your share invitation on a Web site or forward to other individuals, these video content may be made accessible to others.
Data Security
We would like to inform you that we have put in place the appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees and other third parties who may need to know such data to fulfil purposes as described by the Privacy Policy. They will only process your personal data on our directives, and they are subject to an obligation of confidentiality.
In the unlikely event that we suspect a personal data breach, we will notify you and any applicable regulator of a breach where we are legally required to do so. We have procedures in place to resolve any suspected breach in personal data security.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for as described by this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Post purchase of our product and services, we may store copies of your media content within our database for the purpose of providing appropriate customer service-related services. We will only retain copies of your media content for up to 30 days, past the respective range of time your video media content will be permanently deleted within all Happy Ireland Productions databases
In appropriate circumstances you can ask us to delete your data: as outlined further below.
Your Legal Rights
Under certain, appropriate circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
You can see more about your rights at:
If you wish to exercise any of the rights set out above, please email us at enquiries@happyireland.com or call us at 02890 200 229 (NI) or 1 800 84 84 88.
Third-Party Links
We wish to inform you that this website- Happyvideo.co.uk may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.
Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.